If experiencing network connectivity issues while opening a card pack, you may be confronted by an awkward, half open card package freeze-frame.
Please keep in mind that Head Ball 2 saves your cards, even if you lose connection. This can be tough to tell unless you actively memorize card counts at all times.
If you are still unsure after reviewing your card collection, please feel free to message in. We can review your Card Package Log in our console and let you know what you’ve won.
You can reach out to us using the ‘Help and Support’ button located below.