Virtual players are available in all online games. The main purpose is to avoid the player's gaming experience and to play the game fluently in situations such as connection problems and inability to find opponents.
If you are a virtual player, you must first make sure your internet connection quality is good. If your connection quality is good; On the server, you're connected to, you're unable to find real players online that could suit you. To solve the problem, you need to tap on Expand Search on the screen where you match your opponents. This allows you to search for competitors at higher ranges. If your problem is still not resolved, we recommend that you reconnect to the game in different time periods.
Feel free to contact us if the problem persists or if you experience a different problem.