Bots are available in all online games. The main purpose is to provide players a better and fluent gaming experience in situations such as connection problems and inability to find opponents.
If you are constantly matched with bots, you must first make sure your internet connection quality is good. If your connection quality is good, this means the system was unable to find you a suitable opponent on the server you're connected to. In that case, we recommend that you reconnect to the game in different time periods.
Feel free to contact us if the problem persists or if you experience a different problem.