I didn't get the team box reward!

Team boxes (1st box, 2nd box, 3rd box) can each be opened once a week. To open the team box, the team must consist of at least 5 people and the players in the team must provide the minimum contribution required for that box. For example, if the requirement of the 1st team box is -individually- 2250 fans, the players who contribute to the box must contribute a minimum of 2250 fans. Players who do not contribute to the box or contribute below the minimum contribution will not receive any reward even if the team box is opened. The reward of a box can only be received once in a week. For example, if you received the 1st team box reward in a team, you cannot get the 1st box reward again within a week when you switch to a different team. If you make the necessary contribution, you can get the 2nd and 3rd box rewards.