We're sorry that you might consider deleting your Basketball Arena account. The process is easy and starts from within the game itself.
In-Game Account Deletion Steps:
First, from the Main menu, go to "Settings". You can go "Settings" menu by the icon below.
Tap on the "Account" button.
Then tap on to "Delete Account" button.
A pop-up window will appear, reminding you of the essential details of the deletion process. Please remember that this deletion is permanent and includes all your account data, including your purchased items. After you delete your account, unfortunately, we will not be able to retrieve your data. So make sure you're entirely sure!
After tapping on the "Confirm" button, your account, all your registered data, and your purchased items delete.
We hope this simplifies the process of deleting your Basketball Arena account. Remember, you can come back and rejoin us anytime by creating a new account if you'd like to start playing again.
External Account Deletion Process:
If you can't reach your account anymore, yet wish to delete it partially or completely, our support team will be at your service. Please follow the steps below to initiate the external account deletion process.
- Go to our support page to create a ticket.
- Select the categories in this order;
I have a question about the account Privacy Settings
I wish to delete my account
Here's an example of what your category selection should look like;
Our support team will respond to your request as soon as possible. You will be able to get your information removed from our database once you have verified that you are the owner of the related account.