Secure your account
We know that players put a large amount of time, effort, and passion into their Basketball Arena accounts. We, therefore, want to make sure that your account progress is never lost.
To make sure that your account is always safe, please secure your account by attaching it to a Facebook profile, Google Play Games, or Apple Sign-in.
This can be done via the in-game settings menu and will make sure that your account progress is never lost. This will also allow you to easily transfer your account onto a different device.
Never share your account
Not only is account sharing against our Terms of Service, but lending your account to another player will also put your account data and privacy at risk. This includes allowing another player to play tournaments or matches on your behalf.
Penalty – Any form of account sharing, selling, and buying will result in the permanent ban of any account that has been transferred between players. This also includes account giveaways.
Avoid phishing sites and scams
Whilst we do everything we can to remove these, occasionally you may stumble across a website, app, or even a player offering free/discounted currency.
Please note that it is impossible to earn any in-game items or currency outside of the app for free and these apps and sites are normally designed to steal your account information. They should therefore be avoided at all costs and reported to us via our in-game support feature.
Thank you for sharing our passion for a fair and safe game.
By working together we can ensure that Basketball Arena continues to be fun and fair for everyone.
We look forward to seeing you out on the court!
-- Basketball Arena Team --