Orders usually deliver instantly but may take longer. When such delays occur, it means the purchase is still being processed. Therefore, there is no need to try purchasing the same pack again - it should arrive soon!
If you still haven’t received a purchase made more than 24 hours ago;
For IOS
Please contact iTunes support. Apple processes all payments made toward the game. You can reach them right here.
For Google
Please contact us with a screenshot of your order receipt. You can find your receipts here. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible on the screenshot.
Please contact us with a screenshot of your order receipt. You can find your receipts here. The transaction ID (looks similar to this - GPA.1234-1234-1234-12345) at the bottom of the document must be visible on the screenshot.
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