Masomo Player Experience
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Masomo has another game: Basketball Arena
Basketball Arena
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FAQ pages
Categories
Basketball Arena-
Events
Account Related
- Banned Accounts
- I've travelled to another country and cannot login with my account!
- I lost my account. How do I get it back?
- How do I transfer my account to a new device?
- Why can't I see my friends?
- I want to change my country flag!
Payment Related
- Fraudulent Purchase
- I didn't get my order!
- Can I get a refund?
- Where do I find my purchase history?
- All the diamonds from my order have been removed!
- I spent my diamonds by accident! Can I get them back?
Gameplay
- Ruby League
- Golden Boot
- Event Character & Accessory
- Daily Missions
- Daily Login Prizes
- Player of the Match
Stay Safe and Play Fair
- Chat Abuse
- Consequences of Misconduct & list of unaccepted behaviour
- Play with Respect!
- Don't buy, share and sell your account!
- Don't be a scammer!
- WARNING! Stay clear of Phishing Sites
Team
General
- My daily login reset!
- I have completed the offer but couldn't receive my reward.
- I'm pairing up with so many virtual players!
- System always pairs me with stronger opponents!
- There are so many ads!
- Game froze while opening Card Package
Announcements!